SHIPPING
Estamos orgullosos de ofrecer servicios de envío internacional que actualmente operan en más de 200 países e islas en todo el mundo. Nada significa más para nosotros que brindarle a nuestros clientes un gran valor y servicio. Continuaremos creciendo para satisfacer las necesidades de todos nuestros clientes, brindando un servicio que sobrepase todas las expectativas en cualquier parte del mundo.
¿Cómo se envían los paquetes?
Los paquetes de nuestro almacén en China se enviarán por ePacket o EMS dependiendo del peso y tamaño del producto. Los paquetes enviados desde nuestro almacén de EE.UU. se envían a través de USPS.
¿Envían a todo el mundo?
Sí. Ofrecemos envío gratuito a más de 200 países de todo el mundo. Sin embargo, hay algunos lugares a los que no podemos enviar. Si te encuentras en uno de esos países, nos pondremos en contacto contigo.
¿Y la aduana?
No somos responsables de ninguna tarifa personalizada una vez que se hayan enviado los artículos. Al comprar nuestros productos, aceptas que se te envíen uno o más paquetes y que recibas tarifas personalizadas cuando lleguen a tu país.
Cuanto tiempo tarda el envio?
Tiempo de envío varía según la ubicación. Estas son nuestras estimaciones:
Ubicación |
*Tiempo estimado de envío |
Estados Unidos |
10-30 Días hábiles |
Canadá, Europa |
10-30 Días hábiles |
Australia, Nueva Zelanda |
10-30 Días hábiles |
América Central y del Sur |
15-30 Días hábiles |
Asia |
10-20 Días hábiles |
África |
15-45 Días hábiles |
*Esto no incluye nuestro tiempo de procesamiento de 2 a 5 días.
¿Proporcionan información de seguimiento?
Sí, recibirás un correo electrónico una vez que se envíe tu pedido que contiene tu información de seguimiento. Si no has recibido información de seguimiento dentro de los 5 días, contáctanos.
Mi seguimiento dice "no hay información disponible en este momento".
Para algunas compañías navieras, la información de seguimiento demora de 2 a 5 días hábiles en actualizarse en el sistema. Si tu pedido se realizó hace más de 5 días hábiles y aún no hay información sobre el número de seguimiento, contáctanos.
¿Se enviarán mis artículos en un paquete?
Por razones logísticas, los artículos en la misma compra a veces se enviarán en paquetes separados, incluso si has especificado el envío combinado.
Si tienes alguna otra pregunta, contáctanos y haremos todo lo posible para ayudarte.
RETURNS
Cancelación del pedido
Todos los pedidos pueden cancelarse hasta que se envíen. Si tu pedido se ha pagado y necesitas hacer un cambio o cancelar un pedido, debes comunicarte con nosotros dentro de las 12 horas. Una vez que el proceso de empaque y envío ha comenzado, ya no se puede cancelar.
Reembolsos
Tu satisfacción es nuestra prioridad número 1. Por lo tanto, puedes solicitar un reembolso o reenvío de productos pedidos si:
- Si tú no recibes el producto dentro del tiempo garantizado (45 días sin incluir el procesamiento de 2 a 5 días), puedes solicitar un reembolso o un reenvío.
- Si recibiste el artículo incorrecto, puedes solicitar un reembolso o un reenvío.
- Si no deseas el producto que recibiste, puedes solicitar un reembolso, pero debes devolver el artículo a tu cargo y el artículo no debe haber sido utilizado.
Hacemos no emitir el reembolso si:
- Tu pedido no llegó debido a factores bajo tu control (es decir, proporcionar la dirección de envío incorrecta)
- Tu pedido no llegó debido a circunstancias excepcionales fuera del control de Elite Elevates (por ejemplo, no autorizado por la aduana, retrasado por un desastre natural).
- Otras circunstancias excepcionales fuera del control de https://eliteelevates.com
*Puedes enviar solicitudes de reembolso dentro de los 15 días posteriores a la expiración del período garantizado de entrega (45 días). Puedes hacerlo enviando un mensaje al Contáctanos página
Si se aprueba un reembolso, tu reembolso se procesará y se aplicará automáticamente un crédito a tu tarjeta de crédito o método de pago original, dentro de los 14 días.
Intercambios
Si por alguna razón deseas cambiar tu producto, tal vez por una talla diferente de ropa, debes comunicarte con nosotros primero y te guiaremos a través de los pasos.
Por favor no nos envíes tu compra a menos que te autoricemos a hacerlo.
Algunas razones para comprar con nosotros:
COMPRAS SEGURAS
Hacemos todo lo posible para que tu experiencia de compra no solo sea agradable, fluida y sin complicaciones, sino también segura.
ENVÍO GRATIS
Disfruta de servicios de envío internacional flexibles que actualmente operan en más de 200 países en todo el mundo.
DEVOLUCIONES GRATIS
¡Está bien cambiar de opinión! Puedes devolver tu pedido para obtener un reembolso completo, lo tenemos cubierto con nuestra protección total para el comprador.
LAS NOVEDADES
Nuevos productos están disponibles de forma regular.
PROMESA DE PRECIO
No queremos que elijas entre el mejor valor y el mejor servicio. Es por eso que ofrecemos precios competitivos.
EXCELENTE SERVICIO AL CLIENTE
El equipo de soporte profesional y experto siempre está dispuesto a ayudarte.
SEGUIMIENTO FÁCIL
Revisa el estado de tu pedido en linea. ¡Tan fácil como eso!
I've been using this tote bag for a few weeks now, and I can confidently say it's one of the best bags I've ever owned. The high-quality PU leather gives it a luxurious feel that rivals designer bags, but without the hefty price tag. The interior is surprisingly spacious, allowing me to carry all my essentials and more. The zipper pocket and compartments inside are perfect for organizing smaller items, which means I'm no longer digging around trying to find my keys or lipstick. What sets this bag apart, though, is the detachable mini bag. It's incredibly versatile and perfect for those moments when I only need my phone, cards, and keys. Switching between the shoulder and crossbody style is a breeze thanks to the adjustable strap, which is both sturdy and comfortable. I've received countless compliments on the elegant design and striking color of the bag. It's not just an accessory; it's a statement piece that enhances any outfit. Whether I'm heading to the office, going out for dinner, or running errands, this bag is my go-to choice. It's not just a purchase; it's an investment in style and functionality. I couldn't be happier with it.
I absolutely adore my new tote bag! The high-quality PU leather feels so soft and luxurious, it's like a touch of elegance I can carry with me every day. The detachable mini bag is a game-changer for those quick errands. Highly recommend!
Love it! 😍
As someone who values both fashion and functionality in accessories, I was thrilled to discover this tote bag. The soft, luxurious feel of the PU leather caught my attention immediately, and the craftsmanship is impeccable. The solid pattern and hard structure ensure the bag maintains its shape, making it look sophisticated and professional. The large main compartment is a dream come true for someone like me who carries a lot around. It easily fits my planner, water bottle, makeup bag, and still has room for more. The interior zipper pocket and compartment are great for organizing, ensuring that smaller items are always within reach. But the highlight for me is the detachable mini bag. It's perfect for quick trips where I only need a few essentials, making this bag incredibly versatile. The adjustable shoulder strap is the cherry on top, providing comfort and allowing me to customize how I wear it based on my outfit or the occasion. This bag has become a staple in my daily life, seamlessly blending with my personal style while keeping me organized and prepared for anything. It's truly the best of both worlds, and I can't recommend it enough.
This bag is a total win! The elegant design and solid color make it a versatile accessory for any outfit. Plus, the spacious interior keeps everything organized. Love it!
This tote is a game-changer! Spacious, stylish, and the mini bag is perfect for essentials. A must-have!🌟🌟🌟🌟🌟
I've been on the hunt for the perfect tote bag for months, and I've finally found it. This bag isn't just a carrying accessory; it's a fashion statement. The quality of the PU leather is outstanding, feeling soft and luxurious to the touch. The design is sleek and elegant, suitable for any occasion. What I love most about this bag is its functionality. The large main compartment can hold all my daily necessities, from laptops to books, without feeling cramped. The interior zipper pocket and additional compartment help me keep my smaller items organized, so I'm not endlessly searching for my keys or phone. The detachable mini bag is a brilliant addition, providing versatility and convenience for those times I don't need to carry everything with me. The adjustable shoulder strap ensures that the bag is always comfortable to carry, whether I'm wearing it over my shoulder or as a crossbody. I've received numerous compliments on the striking color and overall aesthetic of the bag. It's not just an accessory; it's a part of my daily ensemble that I can't do without. If you're looking for a high-quality, stylish, and practical tote bag, look no further. This bag checks all the boxes and then some. It's an investment that you won't regret.
Finally, a bag that combines style with practicality. The adjustable shoulder strap means I can wear it comfortably all day, and the striking colors really make a statement. A must-have!
I'm obsessed with the sleek design and how spacious it is. The detachable mini bag is perfect for nights out, and the adjustable strap means I can style it however I want. Truly a game-changer.
The craftsmanship of this tote bag is unparalleled. The high-quality PU leather feels incredible, and the design is timeless. It's spacious enough to carry everything I need, with pockets and compartments for organization. The detachable mini bag is a thoughtful touch, offering convenience for lighter days. The adjustable strap makes it easy to carry in comfort, and the range of colors ensures it matches any outfit. Truly a masterpiece of form and function.
The large main compartment of this bag is a lifesaver. I can fit all my essentials and more, making it perfect for work or travel. The interior zipper pocket is great for keeping valuables safe. Best purchase I've made in a while!
From the moment I received this tote bag, I knew it was something special. The attention to detail is evident in every stitch, and the PU leather is nothing short of luxurious. It's soft, yet durable, striking the perfect balance between elegance and practicality. The bag's design is both timeless and modern, with a solid pattern that complements any outfit. I was particularly impressed with the large main compartment, which effortlessly accommodates all my essentials, making it ideal for both day-to-day use and travel. The interior organization is a game-changer, with a zipper pocket and additional compartments that keep everything in place. The detachable mini bag has become my go-to for quick errands, embodying convenience without sacrificing style. The adjustable shoulder strap is a thoughtful touch, providing comfort and versatility. I've worn it as a shoulder bag and crossbody, and both options offer a seamless blend of fashion and function. The colors available are stunning, each one making a bold statement without being overpowering. This bag is a testament to quality craftsmanship and thoughtful design. It's not just an accessory; it's a companion that enhances every look, providing both style and substance. I highly recommend it to anyone in search of the perfect tote bag. It's an investment that pays off in compliments and confidence.
I was looking for a fashion-forward handbag and I found it! The detachable mini bag is perfect for when I don't need everything with me. Plus, the adjustable strap is super comfortable. I've received so many compliments!
This tote bag has become an indispensable part of my daily routine. The quality of the PU leather is exceptional, offering a luxurious feel that elevates my entire look. The design is both elegant and practical, with a solid pattern and hard structure that ensures the bag always looks its best. The large main compartment is a revelation, easily fitting all my necessities with room to spare. The interior zipper pocket and compartment are perfect for organizing my items, making everything easily accessible. What truly sets this bag apart is the detachable mini bag. It's incredibly versatile, ideal for those moments when I only need my essentials. The adjustable shoulder strap is another standout feature, allowing me to customize the bag's fit to my preference. Whether worn as a shoulder bag or crossbody, it remains comfortable throughout the day. The available colors are beautiful, each one enhancing the bag's fashion-forward aesthetic. It's a piece that draws compliments wherever I go, blending seamlessly with any outfit. This tote bag is more than just an accessory; it's a statement of style and functionality. I couldn't be happier with my purchase and would recommend it to anyone looking for a high-quality, versatile bag.
Can't go wrong with this tote!
This tote is everything I wanted and more. The material is fantastic, and it holds its shape beautifully. The mini bag is an adorable addition, and the adjustable strap makes it so versatile.
Obsessed with this bag!
I'm all about that hard structure which keeps the bag looking sleek and professional. The quality is top-notch, and the adjustable strap makes it easy to carry. Definitely elevates any outfit.
Got this as a gift and I'm obsessed. The large compartment and multiple pockets mean I can stay organized on the go. And the detachable mini bag? Genius! It's like getting two bags in one.
This bag is everything! The soft, luxurious feel of the PU leather is unbeatable, and the design is so elegant. It's spacious yet maintains its shape, making it the perfect accessory for any occasion.
This bag is a work of art. The design is timeless, and the PU leather feels so luxurious. It fits all my daily essentials with ease, and the detachable mini bag is incredibly useful. Love, love, love it!
I've never been more pleased with a tote bag. The quality of the PU leather is outstanding, offering a luxurious touch that complements any look. The bag's design is both stylish and functional, with a large main compartment and organized interior that keep everything in place. The detachable mini bag is a brilliant feature, providing flexibility for different occasions. With the adjustable shoulder strap, it's comfortable to carry all day. An absolute must-have for anyone who values style and practicality.
Luxurious feel and super practical.
I never leave home without this bag. It's perfect for any occasion, from running errands to a night out. The interior compartments keep everything in place, and the soft PU leather is just beautiful. A true staple in my wardrobe.
This tote bag has quickly become my go-to accessory for both work and leisure. The high-quality PU leather not only looks and feels great but also stands up to the rigors of daily use with ease. The bag's spacious main compartment can hold everything from a tablet and books to a water bottle and umbrella, making it ideal for anyone who likes to be prepared for anything. The additional pockets and compartments are great for organizing smaller items, ensuring that I can always find what I need without any hassle. The detachable mini bag is a feature I didn't know I needed, but now can't live without; it's perfect for keeping my essentials handy for quick trips. The adjustable shoulder strap makes it comfortable to wear, even when it's full. With its stylish design and practical features, this tote has surpassed all my expectations.