SHIPPING
Estamos orgullosos de ofrecer servicios de envío internacional que actualmente operan en más de 200 países e islas en todo el mundo. Nada significa más para nosotros que brindarle a nuestros clientes un gran valor y servicio. Continuaremos creciendo para satisfacer las necesidades de todos nuestros clientes, brindando un servicio que sobrepase todas las expectativas en cualquier parte del mundo.
¿Cómo se envían los paquetes?
Los paquetes de nuestro almacén en China se enviarán por ePacket o EMS dependiendo del peso y tamaño del producto. Los paquetes enviados desde nuestro almacén de EE.UU. se envían a través de USPS.
¿Envían a todo el mundo?
Sí. Ofrecemos envío gratuito a más de 200 países de todo el mundo. Sin embargo, hay algunos lugares a los que no podemos enviar. Si te encuentras en uno de esos países, nos pondremos en contacto contigo.
¿Y la aduana?
No somos responsables de ninguna tarifa personalizada una vez que se hayan enviado los artículos. Al comprar nuestros productos, aceptas que se te envíen uno o más paquetes y que recibas tarifas personalizadas cuando lleguen a tu país.
Cuanto tiempo tarda el envio?
Tiempo de envío varía según la ubicación. Estas son nuestras estimaciones:
Ubicación |
*Tiempo estimado de envío |
Estados Unidos |
10-30 Días hábiles |
Canadá, Europa |
10-30 Días hábiles |
Australia, Nueva Zelanda |
10-30 Días hábiles |
América Central y del Sur |
15-30 Días hábiles |
Asia |
10-20 Días hábiles |
África |
15-45 Días hábiles |
*Esto no incluye nuestro tiempo de procesamiento de 2 a 5 días.
¿Proporcionan información de seguimiento?
Sí, recibirás un correo electrónico una vez que se envíe tu pedido que contiene tu información de seguimiento. Si no has recibido información de seguimiento dentro de los 5 días, contáctanos.
Mi seguimiento dice "no hay información disponible en este momento".
Para algunas compañías navieras, la información de seguimiento demora de 2 a 5 días hábiles en actualizarse en el sistema. Si tu pedido se realizó hace más de 5 días hábiles y aún no hay información sobre el número de seguimiento, contáctanos.
¿Se enviarán mis artículos en un paquete?
Por razones logísticas, los artículos en la misma compra a veces se enviarán en paquetes separados, incluso si has especificado el envío combinado.
Si tienes alguna otra pregunta, contáctanos y haremos todo lo posible para ayudarte.
RETURNS
Cancelación del pedido
Todos los pedidos pueden cancelarse hasta que se envíen. Si tu pedido se ha pagado y necesitas hacer un cambio o cancelar un pedido, debes comunicarte con nosotros dentro de las 12 horas. Una vez que el proceso de empaque y envío ha comenzado, ya no se puede cancelar.
Reembolsos
Tu satisfacción es nuestra prioridad número 1. Por lo tanto, puedes solicitar un reembolso o reenvío de productos pedidos si:
- Si tú no recibes el producto dentro del tiempo garantizado (45 días sin incluir el procesamiento de 2 a 5 días), puedes solicitar un reembolso o un reenvío.
- Si recibiste el artículo incorrecto, puedes solicitar un reembolso o un reenvío.
- Si no deseas el producto que recibiste, puedes solicitar un reembolso, pero debes devolver el artículo a tu cargo y el artículo no debe haber sido utilizado.
Hacemos no emitir el reembolso si:
- Tu pedido no llegó debido a factores bajo tu control (es decir, proporcionar la dirección de envío incorrecta)
- Tu pedido no llegó debido a circunstancias excepcionales fuera del control de Elite Elevates (por ejemplo, no autorizado por la aduana, retrasado por un desastre natural).
- Otras circunstancias excepcionales fuera del control de https://eliteelevates.com
*Puedes enviar solicitudes de reembolso dentro de los 15 días posteriores a la expiración del período garantizado de entrega (45 días). Puedes hacerlo enviando un mensaje al Contáctanos página
Si se aprueba un reembolso, tu reembolso se procesará y se aplicará automáticamente un crédito a tu tarjeta de crédito o método de pago original, dentro de los 14 días.
Intercambios
Si por alguna razón deseas cambiar tu producto, tal vez por una talla diferente de ropa, debes comunicarte con nosotros primero y te guiaremos a través de los pasos.
Por favor no nos envíes tu compra a menos que te autoricemos a hacerlo.
Algunas razones para comprar con nosotros:
COMPRAS SEGURAS
Hacemos todo lo posible para que tu experiencia de compra no solo sea agradable, fluida y sin complicaciones, sino también segura.
ENVÍO GRATIS
Disfruta de servicios de envío internacional flexibles que actualmente operan en más de 200 países en todo el mundo.
DEVOLUCIONES GRATIS
¡Está bien cambiar de opinión! Puedes devolver tu pedido para obtener un reembolso completo, lo tenemos cubierto con nuestra protección total para el comprador.
LAS NOVEDADES
Nuevos productos están disponibles de forma regular.
PROMESA DE PRECIO
No queremos que elijas entre el mejor valor y el mejor servicio. Es por eso que ofrecemos precios competitivos.
EXCELENTE SERVICIO AL CLIENTE
El equipo de soporte profesional y experto siempre está dispuesto a ayudarte.
SEGUIMIENTO FÁCIL
Revisa el estado de tu pedido en linea. ¡Tan fácil como eso!
Yo, so I've got a bunch of Reolink cameras around my place, and this new one? Absolutely rocks. Getting it up and running was a piece of cake - love that I could just hook it up to the doorbell wires I already had. No messing around with batteries or needing a different power source! If you're deep into the whole smart home thing, you'll get that sticking to one brand makes life easier. Well, the Reolink app on my iPhone is slick, straightforward, and loaded with cool features. Haven't tried mixing it with Home Assistant yet, but that's on my list. They've got a PoE (Power over Ethernet) version of this camera too, which is pretty sweet if you're okay with running a cable to where you're setting it up. Big fan of the 5GHz WiFi on this - way less jammed up than the 2.4 GHz band. And hey, no pesky subscription fees! 👍🏻 Also, you can keep it all to your LAN if you don't want it connecting to the wider internet. Just remember, if you want those push notifications on your phone, you'll need it hooked up to the cloud. Seriously, in terms of bang for your buck, image quality, and how it performs? This thing's a no-brainer.
Super easy to install, worked flawlessly with my existing doorbell wiring. Clear audio and video. I've got a few Reolink cameras, and I'm a fan of all of them.
Absolutely love this Doorbell Camera! It was a cinch to set up. Other doorbells were a nightmare to connect to my Wi-Fi, but not this one. Color me impressed 😁💯.
Just leveled up my home security with this REOLINK Doorbell Camera and wow, it's been a game-changer. This thing's not just any doorbell camera - it's got local storage, which really makes it stand out. Setting it up was no sweat at all. Everything I needed was in the box, and I got it connected to my WiFi in no time. It looks slick by my front door, feels sturdy too. The video quality's ace - sharp 1080p Full HD, clear as day. It's got this night vision that works a treat, making sure I don't miss a thing, day or night. What's killer about this camera is the local storage. Pops in a microSD card and bam, no need to fuss with cloud storage. Here's why that's awesome: My clips are mine, stored at home. No stress about them sitting on some server somewhere. Forget about those subscription fees for cloud storage. This way's way cheaper in the long run. No worries if the net goes down. I can still get to my videos, which is super handy. The REOLINK app's a breeze to use, too. Gives me instant heads-up when there's movement or someone's at the door. Means I can check in fast, no matter where I am. Plus, it plays nice with my other smart gadgets. Like, I've got it set so my lights flick on when there's motion detected at night - adds to the security big time. Since I've had it, this camera's been solid. Keeps me updated without a hitch, hasn't skipped a beat. All in, this REOLINK Doorbell Camera's a solid pick if you're after something that gives you sharp video, easy install, and the freedom of local storage. Totally recommend it if you're looking to step up your home security game.
This doorbell is a game-changer compared to my last one. Excellent night vision in both color and black & white. I'm not shy to say it's better than Ring, plus there are no cloud fees. Just pop in an SD card, and you're set. Check out the night photos I shared. Big thanks! ⭐⭐⭐⭐⭐😎💪🏾
So, I decided to ditch my old Nest cams for something without those pesky subscription fees for constant recording. I went for this Reolink doorbell as a replacement, and it's been pretty solid. Here's what I miss from Nest: The HDR was nice on the Nest, made the lighting in videos look smoother. The people detection was sharper on Nest. This Reolink doorbell tries to spot people, cars, and just general movement. It does its job, but sometimes it gets confused, like thinking my car was a visitor. Honestly, I'm more about just having the video record all the time rather than fancy AI stuff. My old doorbell would ring inside the house, but Reolink doesn't do that. It's cool, though, 'cause the chime it comes with has some fun tones, and setting it up was no hassle. What's the upside? Bye-bye to the monthly $8 subscription. My videos stay with me, not on some company's server. Constant, decent-quality video of my front porch. I could hook this up to an NVR down the line if I want. I like having control, like turning off the little recording lights and stuff. Any downsides? Installing it with the angle mount was annoying. My doorbell is off to the side, so I needed the mount, but the instructions were a bit vague about how to line up everything perfectly.
It took a bit of effort to get the camera recording to my RLN8-410 NVR, including a firmware update and password setup for wifi access. But the clear picture and functionality make it worth it. It's a solid choice for anyone wanting local storage and no subscription fees.
This video doorbell is amazing! Local storage means no cloud fees, and installation couldn't have been simpler. Took me just 20 minutes to get everything up and running. Definitely a worthwhile buy.
Rating: ⭐️⭐️⭐️⭐️⭐️ (5/5 stars) Always on the hunt for cool security stuff for my place, and this REOLINK Doorbell Camera really hits the mark. It's been a serious upgrade for home safety. Setting it up was a breeze. Came with everything I needed and the instructions were clear, got it working in just a few. It's WiFi-powered, which means no messing around with cables. The video quality is top-notch. It's 1080p HD so I can see everything clear as day. Night or day, the footage is crisp, thanks to its solid night vision. Makes me feel secure 24/7. Talking through it is another plus. Whether I'm telling the delivery guy where to leave a package or scaring off a sketchy character, the audio's crystal clear. And the motion alerts on my phone are always on point, letting me know the moment there's someone at my door. Pairing it with the REOLINK app was smooth, and using the app's a piece of cake. Adjusting settings, checking out recorded videos—it's all easy. The cloud storage deal they offer isn't too expensive either, which is great for keeping videos longer. This thing's built tough. It's gone through storms, hot days, and cold snaps without a hitch, proving it's made to last. They've got the security aspect nailed down too, with strong encryption to keep the video feed secure. If I had to nitpick, it'd be cool to have more control over the motion detection areas in the app. All in, this REOLINK Doorbell Camera is a winner for anyone looking to boost their home security. Great picture, reliable, and easy to use—definitely recommend giving it a go.
Finally, a doorbell camera that doesn't force you into a cloud subscription for recording or notifications. Planning to link it to my system via RTSP, a feature sadly missing from Ring cameras. Plus, love the added privacy with local storage.
Added it to my Blue Iris NVR system, and it's been perfect. The image quality is sharp, and I've had zero issues. For the price, it's a steal, and I'd definitely buy it again.
Having a Reolink NVR, I wanted to integrate the doorbell to view from my system's monitor, and it works flawlessly. Alerts come through clear, and tech support was outstanding when I needed help.
Been on the hunt for the perfect doorbell cam for ages. Everything out there seemed to either be snooping tech in disguise or just some low-quality gear that'd break down after a few months. Then I stumbled upon this ReoLink cam and it was like hitting the jackpot. I couldn't care less about the fancy app features – the real deal for me is that all my footage stays in my network, saved on my own NAS. Setting it up was a no-brainer, super user-friendly instructions and the setup design just makes sense. It's awesome with Frigate on Home Assistant and syncing it with HomeKit was smooth. Even got it working with facial recognition to do cool stuff like auto-unlocking the door for familiar faces. Just a heads up, you can't make the doorbell ring through any program, which would've been neat for scenarios like alerting you when someone unknown is at the door.
After battling with another brand's doorbell (slow detection and app response), we switched to Reolink. What a difference! It does everything well - quick app, works with Alexa and Home Assistant, and the detection's been spot on. Using local storage without even making a dent in a 128GB SD card. The doorbell's smart enough to notify only for human motion but still records all movement, which is super handy.
The doorbell's a dream, super easy to install, and getting the software ready was straightforward. At 72, tech stuff isn't exactly my forte, but I was pleasantly surprised at how simple the setup was.
Setting this thing up was easy-peasy, and my existing doorbell wires got it powered up without a hitch. Really dug the angled mounting bracket – perfect for my setup where we've got this big post smack in front of the doorbell. It let me angle the camera just right to cover our entrance. Went with the included chime over our old one and stuck with WiFi instead of PoE. Hooking it up to my network was smooth, and flipping on ONVIF meant I could link it to my Amcrest NVR for continuous recording. Tweaking the motion sensitivity took a bit to avoid getting spammed by every car that passed by. Setting it to only ping me for human movement was the way to go. Now it only alerts me when someone's actually coming up to the door. The pre-record feature's pretty neat, giving you the full approach in video, not just the moment they're at the door. The two-way talk's alright, but the speaker's not super loud, so it might be hard for visitors to hear you. All in all, loving this camera. No need for a subscription, and it supports a massive micro-SD card for all the storage you could need. Just set it to overwrite old footage and you're golden.
Gave it a solid 4 months before deciding this camera deserved some praise. Had a eufy doorbell cam before and ditched it over the constant ads. This Reolink 5MP Doorbell Camera knocks it out of the park compared to the old one. Virtually no false alerts, more control, sharper images, you name it. Catches everything from people walking up from the street with clear video and sound. Set it to notify and record only for person detection and it hasn't missed a beat, catching visitors even before they're fully in frame. Totally glad I made the switch. Seen some YouTube reviews that need a serious update because this camera exceeded all my expectations. It impressed me so much, I even got a Reolink security cam and it's just as reliable. Just stick to the setup instructions closely and you'll be all set. A quick look at some YouTube tutorials for managing the software on your PC could also come in handy.
Man, picking out a video doorbell these days is like trying to find a needle in a haystack with all the options out there. My old doorbell bit the dust, and after some hunting, I landed on this Reolink model. It checked all my boxes: hard-wired so I'm not constantly swapping batteries, crisp video quality, and no annoying subscription fees. I just pop in an SD card (bought that separately) and I'm good to go. The upgrade from my last doorbell is just insane. The video is super clear, it doesn't freak out over shadows like the old one did, and I get alerts right away. Slapped a 128GB SD card in there and I've been recording non-stop for weeks, and it's barely filled up. Beats the pants off my old doorbell's measly 14 days of cloud storage. Not totally sold on having to use the Reolink chime, but it's not a dealbreaker. The app's menus are kind of a maze for tweaking settings, but it's manageable. Despite that, I'd buy this again in a second and tell anyone who'll listen to do the same.
No need for an account, cloud, or monthly fees, and you can access it anywhere with internet. The time-lapse feature and easy installation are just icing on the cake. Check out the features for yourself!
Was this close to getting a Ring twice, but the price for the Ring Pro was just too much, not to mention they kinda hold you hostage with their subscription for any recording to actually work. Then I stumbled upon ReoLink. They nailed it with a solid package at a great price, letting you hook it up to your own setup with network, email, FTP, and apps for both PC and Android. Ended up grabbing two for an extra chime and a backup. The camera quality is legit, and the night vision is surprisingly on point. The lens is just the right amount of wide-angle without getting all warped. Being able to tell apart random movement from an actual person is key, so I only get notified for the important stuff. I've set different chimes for package deliveries and doorbell rings, which also kick off email alerts with a video clip. With a 256GB microSD, I don't even need an NVR or a cloud service. If only there were more options for customizing responses and chimes... Imagine the look on a door-to-door salesperson's face hearing, "You've got the wrong doorbell!" from an auto-reply.
Had to tweak some settings in the advanced properties to get it working with BlueIris, but once that was done, setup was a breeze. Ended up turning off the night vision and keeping it in color all the time.
Had a bit of a hiccup with the chime not staying connected initially, but moving it sorted that out. Switched from a Nest doorbell, and this one's image quality is superior, plus no reliance on cloud storage.
Installation was straightforward, and it's been rock solid connected to my PC running Blue Iris. No connection issues whatsoever since I set it up.
This one hooked up easily to my existing doorbell wiring, making installation a breeze. The video is super clear, and I love getting motion alerts. Ended up buying a second one because I liked it so much, and the lack of a subscription requirement is a huge plus.
My old doorbell was on its last legs, and switching to this camera doorbell has been fantastic. Its sleek design matches my home, setup was easy, and the video quality is spot on, ensuring clear images day and night. Still getting the hang of the motion detection, but it's looking good so far.