SHIPPING
Estamos orgullosos de ofrecer servicios de envío internacional que actualmente operan en más de 200 países e islas en todo el mundo. Nada significa más para nosotros que brindarle a nuestros clientes un gran valor y servicio. Continuaremos creciendo para satisfacer las necesidades de todos nuestros clientes, brindando un servicio que sobrepase todas las expectativas en cualquier parte del mundo.
¿Cómo se envían los paquetes?
Los paquetes de nuestro almacén en China se enviarán por ePacket o EMS dependiendo del peso y tamaño del producto. Los paquetes enviados desde nuestro almacén de EE.UU. se envían a través de USPS.
¿Envían a todo el mundo?
Sí. Ofrecemos envío gratuito a más de 200 países de todo el mundo. Sin embargo, hay algunos lugares a los que no podemos enviar. Si te encuentras en uno de esos países, nos pondremos en contacto contigo.
¿Y la aduana?
No somos responsables de ninguna tarifa personalizada una vez que se hayan enviado los artículos. Al comprar nuestros productos, aceptas que se te envíen uno o más paquetes y que recibas tarifas personalizadas cuando lleguen a tu país.
Cuanto tiempo tarda el envio?
Tiempo de envío varía según la ubicación. Estas son nuestras estimaciones:
| Ubicación |
*Tiempo estimado de envío |
| Estados Unidos |
10-30 Días hábiles |
| Canadá, Europa |
10-30 Días hábiles |
| Australia, Nueva Zelanda |
10-30 Días hábiles |
| América Central y del Sur |
15-30 Días hábiles |
| Asia |
10-20 Días hábiles |
| África |
15-45 Días hábiles |
*Esto no incluye nuestro tiempo de procesamiento de 2 a 5 días.
¿Proporcionan información de seguimiento?
Sí, recibirás un correo electrónico una vez que se envíe tu pedido que contiene tu información de seguimiento. Si no has recibido información de seguimiento dentro de los 5 días, contáctanos.
Mi seguimiento dice "no hay información disponible en este momento".
Para algunas compañías navieras, la información de seguimiento demora de 2 a 5 días hábiles en actualizarse en el sistema. Si tu pedido se realizó hace más de 5 días hábiles y aún no hay información sobre el número de seguimiento, contáctanos.
¿Se enviarán mis artículos en un paquete?
Por razones logísticas, los artículos en la misma compra a veces se enviarán en paquetes separados, incluso si has especificado el envío combinado.
Si tienes alguna otra pregunta, contáctanos y haremos todo lo posible para ayudarte.
RETURNS
Cancelación del pedido
Todos los pedidos pueden cancelarse hasta que se envíen. Si tu pedido se ha pagado y necesitas hacer un cambio o cancelar un pedido, debes comunicarte con nosotros dentro de las 12 horas. Una vez que el proceso de empaque y envío ha comenzado, ya no se puede cancelar.
Reembolsos
Tu satisfacción es nuestra prioridad número 1. Por lo tanto, puedes solicitar un reembolso o reenvío de productos pedidos si:
- Si tú no recibes el producto dentro del tiempo garantizado (45 días sin incluir el procesamiento de 2 a 5 días), puedes solicitar un reembolso o un reenvío.
- Si recibiste el artículo incorrecto, puedes solicitar un reembolso o un reenvío.
- Si no deseas el producto que recibiste, puedes solicitar un reembolso, pero debes devolver el artículo a tu cargo y el artículo no debe haber sido utilizado.
Hacemos no emitir el reembolso si:
- Tu pedido no llegó debido a factores bajo tu control (es decir, proporcionar la dirección de envío incorrecta)
- Tu pedido no llegó debido a circunstancias excepcionales fuera del control de Elite Elevates (por ejemplo, no autorizado por la aduana, retrasado por un desastre natural).
- Otras circunstancias excepcionales fuera del control de https://eliteelevates.com
*Puedes enviar solicitudes de reembolso dentro de los 15 días posteriores a la expiración del período garantizado de entrega (45 días). Puedes hacerlo enviando un mensaje al Contáctanos página
Si se aprueba un reembolso, tu reembolso se procesará y se aplicará automáticamente un crédito a tu tarjeta de crédito o método de pago original, dentro de los 14 días.
Intercambios
Si por alguna razón deseas cambiar tu producto, tal vez por una talla diferente de ropa, debes comunicarte con nosotros primero y te guiaremos a través de los pasos.
Por favor no nos envíes tu compra a menos que te autoricemos a hacerlo.
Algunas razones para comprar con nosotros:
COMPRAS SEGURAS
Hacemos todo lo posible para que tu experiencia de compra no solo sea agradable, fluida y sin complicaciones, sino también segura.
ENVÍO GRATIS
Disfruta de servicios de envío internacional flexibles que actualmente operan en más de 200 países en todo el mundo.
DEVOLUCIONES GRATIS
¡Está bien cambiar de opinión! Puedes devolver tu pedido para obtener un reembolso completo, lo tenemos cubierto con nuestra protección total para el comprador.
LAS NOVEDADES
Nuevos productos están disponibles de forma regular.
PROMESA DE PRECIO
No queremos que elijas entre el mejor valor y el mejor servicio. Es por eso que ofrecemos precios competitivos.
EXCELENTE SERVICIO AL CLIENTE
El equipo de soporte profesional y experto siempre está dispuesto a ayudarte.
SEGUIMIENTO FÁCIL
Revisa el estado de tu pedido en linea. ¡Tan fácil como eso!
This product exceeded my expectations! It fit perfectly in the back of my Ford Escape, buckled nicely around each headrest, and doesn’t slip and slide when my doggo is hanging out on it. Offers good protection for my car seats and looks sleek too. Highly recommend!
So far I really like this seat cover. We have two 75 pound golden retrievers who love to swim so we need something to keep the backseat relatively clean. What I like most about this design is it protects the side door panels from scratches. This design also prevents the dogs from sneaking into the footwells like they used to on our previous seat cover with no side panels. So far, it's a win!
This is perfect for anyone with dog(s)! It fit in my back seat perfectly, it took me like 2 minutes to set up by myself! It protects my backseat and I love that it has a pocket for leash, collar, treats, etc!
Love this! My car was always full of dog hair, now it still has hair, inevitably, but A LOT less! Henry, my dog, loves it (he actually prefers it now, than just the seat); easy to clean, looks good in my car!
I didn't even have to read the instructions on how to install this because it was just that easy. Very good materials used to build it and well constructed. Very glad that I bought it!
We purchased this item for our two bullies that shed, and drool alot. This cover fit perfectly on our back seats in our Toyota Rav 4. It was easy to set up. The cover is thick and durable as well which I feel will last. It also has a velcro slit so we can still use the seat belt for our pups. Definitely recommend!
This is amazing at keeping my pup dog confrontable and the hair contained
Like it so far. It should really do the job for dog hair.
Well I was looking at seat protectors for a while; due to having leather seat. I looked at many. finally decided to get this one. It has a thicker material, is waterproof, has the size that come up that cover the door plus the zippers ,has pockets on the inside and so much more. I was questioning if the material was going to be thick enough and it is !! I’m very happy with this purchase!!!! most definitely I will recommend to anybody else who has an animal or even children for backseat cover for just seat protection. Wish it came in a different color but other than that I have no complaints. This is a MUST HAVE ! Don’t think twice about it.
Great purchase
Super easy to install and is just as described. Going to save the interior of my car!
Does a great job of creating a spot in the backseat for my dog. Keeps dog hair and damage off the interior. Seems to be high quality and has help up perfectly. 5/5
If you have dogs, you need this. It saves your backseat from damage, including scratches, drool, other liquids, etc. Its so easy to install - just 4 buckles - and it’s easy to clean. It really does resist liquids and keeps your seats dry. I can’t say enough good things. You won’t regret this purchase.
This is a great product for our rambunctious dog. Took it out of the bag and in a few easy steps it was installed. I just adjusted the straps on the head rests so they were even and no dips between seat to back of the seats and we were in business. The opening to the seat belt mechanism made it a breeze to attach the included strap to to him for his safety. This seat cover is such a nice addition to my truck an it looks good in it. Best choice I could have made, surpasses my wife’s seat cover for her SUV in every way. Now she wants one👍
i've got two words: extra storage!
Bought this for our 2 fur babies. It fit perfectly in the back seat of our full size Chevy Silverado. Kept them in the back seat while protecting the leather seats and kept them out of the floorboards.
What a great product this is, it was an easy installation into the backseat. The material is rugged and it’s well built. After picking our 90 pound grand puppy up he just settles down and takes a nap vs being jostled around the back seat trying to remain balanced while seated which is not easy with acceleration and braking. A distracted driver was pulling out of a driveway onto the road without stopping, nearly T-Boning us sending our puppy flying to the floor, thankfully he was not injured; I purchased this hammock the same day. I recommend it to everyone who inquires about it. It is easy to vacuum and quite simple to fold up and put away in the trunk.I would purchase this again!
I love this product!
We board dogs at our home and every day I pick up an older small dog. I'm always afraid he'll roll off the back seat if I stop short. No worries now. It also does a great job protecting my leather seats. I don't run the sides up but could. Instead I lay it over the ends completely protecting my seat. It's also very versatile in that I can I can cover part or all of the cargo area when I go to the big box store or just use it for my front passenger seat although I haven't used it there. I have a 2016 RAV4 Limited and it fits perfectly.
Easy to install in my Mazda CX-5. I use it frequently with a Belgian Malinois. Highly recommended
I really love this call protective seat cover it was easy to install and water resistant easy to clean and my dog absolutely loves it Plus it has nice big pockets to put water bottles and collapsible bowl. I would definitely recommend this. It was worth the price.
My dog loved this product and was comfy for a 2 day drive
Just got my Travel Buddy II Dog Hammock from Owleys and couldn't be more pleased! It's a step up from the original model, having a better zipper design and handles for carrying. The installation was surprisingly easy, and I love how it creates a barrier that discourages my adventurous Beagle from trying to leap into the front seat. The quality is top-notch as always, and the waterproof material seems to be better to stand up to muddy paws and wet fur. It's clear that the folks at Owleys understand what dog owners need. Travel Buddy II gets five stars from me 👍
I purchased this product because I was looking for a sturdy cover and I got it! The dogs fit comfortably and it is easy to clean. I recommend this product.
I absolutely hate dog hair in my car but I love bringing my dogs with me. I have the luxury to bring my dogs to work. I have a large bloodhound and a small English bulldog. Seat covers definitely get used regularly and are sort of a permanent accessory in my car. I have bought at least a dozen of these and this one is by far my favorite. It fits perfectly on the seat. It has door protectors. It's made of heavy duty material. I love the pockets to store leashes and other items that I might take with the dogs. Dog hair easily washes off of it and I do wash this thing weekly. From one pet parent to another, I am very happy with this product.